Help centre
Questions, answered plainly
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Booking & payment
How do I book a tour?
Send a request from any tour page with your preferred dates. A licensed guide confirms availability within 24 hours, then you receive a secure payment link. Nothing is charged when you submit the form.
Do I pay in full now?
A 25% deposit confirms the booking. The balance is due 14 days before the tour starts, or in cash on arrival if you prefer.
What is your cancellation policy?
Free cancellation up to 48 hours before the tour starts. Inside 48 hours we refund everything except the entrance fees already purchased in your name.
Can I change my dates?
Yes — one free date change up to 7 days before departure, subject to availability.
Guides & groups
Are the tours private?
Every tour on this site is private: your party, your guide, your car. We do not add strangers to your group and we never resell seats on someone else's coach.
Who are the guides?
Licensed Egyptologists with the Egyptian Ministry of Tourism, guiding since 2012. They are on our payroll, not freelancers booked the night before.
Can you accommodate children?
Yes. We adjust pacing, add breaks and keep days shorter for families with young children. Child seats are available on request.
Travelling in Egypt
What is the best time to visit?
October to April for comfortable temperatures. May to September is hotter and quieter — we start early and finish before the midday heat.
Do I need a visa?
Most nationalities can obtain a visa on arrival or an e-visa before travel. We send the exact requirements for your passport after booking.
Is it safe?
Tourist sites are heavily protected and our drivers and guides are with you door to door. We monitor conditions daily and reroute when needed.
Are entrance fees included?
Yes, on every tour the listed entrance fees are included. Optional extras such as the interior of a pyramid or a hot-air balloon are clearly priced separately.